Services Notified under the Goa (Right of Citizens to Time-bound Delivery of Public Services) Act, 2013 (Goa Act 19 of 2013)
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Department of Planning
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Sr. No.
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Name of the Service
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Designated Officer
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Time Schedule
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Appellate Officer
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1
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Registration of Birth/Death
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Registrar/Sub-Registrar
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On the day intimation is received under Sections 8 or 9 of the Registration of Births and Deaths Act, 1969
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Collector and District Registrar.
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2
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Issue of Birth/Death Certificate under section 12 (Free of Cost)
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Registrar/Sub-Registrar
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Soon after the Registration
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Collector and District Registrar.
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3
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Issue of Birth/Death Certificate under section 17 (On payment of fees) if Birth Registered 1971 on wards
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Registrar/Sub-Registrar
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same day (if Computerized) in case not computerized two days
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Collector and District Registrar.
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4
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Issue of Birth/Death Certificate under section 17 (On payment of fees) if Birth registered prior to 1971
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Registrar / Sub Registrar
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Seven days
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Collector and District Registrar.
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5
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Non availability certificate (up to 7 years)
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Registrar/Sub Registrar
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Three days
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Collector and District Registrar.
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6
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Non availability certificate (more than 7 years)
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Registrar/Sub Registrar
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Seven days
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Collector and District Registrar.
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7
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Permission for Late Birth Registration within a year
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Additional District Registrar
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Five days
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Collector and District Registrar.
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8
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Correction of Birth/Death record where counter signature is required
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Registrar/Sub Registrar
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Ten days
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Chief Registrar of Births & Deaths.
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Penalty and Compensation in case of Delay, Denial or Deficiency in Service
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Default
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Amount
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Person
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Failure in providing public Service
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Rs.50/- each day or Rs.2500/- whichever is less
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Designated Officer
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Delay in providing public Service
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Rs.50/- each day or Rs.2500/- whichever is less
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Designated Officer
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Deficiency in public service provided
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Rs.500/-
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Designated Officer
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Non-Compliance of Order
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Not less than Rs.1000/- maximum Rs.5000/-
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Designated Officer
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Failed to decide Appeal with in time limit
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Not less than Rs.1000/- maximum Rs.5000/-
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Appellate Authority
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Compensation maximum- 60% of Penalty imposed under Section 14
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