Services Notified under the Goa (Right of Citizens to Time-bound Delivery of Public Services) Act, 2013 (Goa Act 19 of 2013)

Department of Printing and Stationery

Sr. No.

Name of the Service

Designated Officer

Time Schedule

Appellate Officer

1

Publication of private notices in the official Gazette

Dy. Director (Tec)

 Fifteen days

Director.

2

Publication of private tender/notice in Vacancy and Tender Bulletin

Dy. Director (Tec)

Seven days

Director.

3

Sale of ancient photographs

Dy. Director

Seven days

Director.

4

Providing the certified copy of the Gazette up to 20 pages

In charge of sale counter

Immediately

Director.

5

Updating the amendment in the Acts on the Printing Press Website

In charge of the publication division

Thirty days from the date of publication in the Gazette

Director.

6

Available of new publication

Dy. Director (Tec)

Thirty days from the date of publication in the Gazette

Director.

7

Updating the amendment in the online publication

Incharge of publication division

Fifteen days from the date of publication in the Gazette

Director.

8

Submission of overtime bills of the employees to the Director of Accounts from the date of receiving in Accounts section

Accounts Officer

Fifteen days from the date of receipt

Director.

Penalty and Compensation in case of Delay, Denial or Deficiency in Service

Default 

Amount 

Person

Failure  in providing public Service

Rs.50/- each day or Rs.2500/- whichever is less

Designated Officer

Delay in providing public Service

Rs.50/- each day or Rs.2500/- whichever is less

Designated Officer

Deficiency in public service provided

Rs.500/-

Designated Officer

Non-Compliance of Order

Not less than Rs.1000/- maximum Rs.5000/-

Designated Officer

Failed to decide Appeal with in time limit

Not less than Rs.1000/- maximum Rs.5000/-

Appellate Authority

Compensation  maximum-  60% of Penalty imposed   under Section 14