|
Sr. No. |
Name of Acts |
Name of rules |
|
1 |
The Goa Tourist Places (Protection and maintenance) Act, 2001 (56 of 2001) (Amended up to 2019) |
1. The Goa, Tourist Places (Protection and Maintenance) Appeal Rules, 2001
2. The Goa Tourist Places (Protection and Maintenance) (Boat Rides/ Parasailing and Water sports activities) Rules, 2005 |
|
2 |
The Goa , Daman and Diu Registration of Tourist Trade Act, 1982 (Act No. 10 of 1982) (Amended up to 2021) |
The Goa,Daman and Diu Registration of Tourist Trade Rules,1985 (Amended up to 2009) |
Services Notified under the Goa (Right of Citizens to Time-bound Delivery of Public Services) Act, 2013 (Goa Act 19 of 2013) |
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Department of Tourism |
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Sr. No. |
Name of the Service |
Designated Officer |
Time Schedule |
Appellate Officer |
1 |
Registration of Dealers (Sec. 3) |
Deputy Director |
Three days |
Director. |
2 |
Registration of Hotels (Sec. 7) |
Deputy Director |
Thirty days |
Director. |
3 |
Classification of Hotels (Sec. 11) |
Deputy Director |
Same day |
Director. |
4 |
Licensing of Beach shacks (Sec. 13 A) |
Deputy Director |
Ten days |
Director. |
5 |
Licenses for Deck Beds, Umbrellas and chairs (Sec. 13B) |
Deputy Director |
Ten days |
Director. |
6 |
Registration for Travel Agent (Sec. 14) |
Deputy Director |
Three days |
Director. |
7 |
Registration of Tour operators, water sports and adventure Sports operators, etc. (Sec. 19A) |
Deputy Director |
Three days |
Director. |
8 |
Renewal of certificate of registration (Sec. 19 – C) |
Deputy Director |
Same day |
Director. |
9 |
Duplicate Certificate (Sec. 33) |
Deputy Director |
Same day |
Director. |
10 |
Classification of Travel Agents (Rule – 9) |
Deputy Director |
Same day |
Director. |
11 |
Reservation and allotment of mooring sites (Rule 13) |
Deputy Director |
Three days |
Director. |
12 |
Registration of persons carrying on business of plying boats, etc. (Rule 14) |
Deputy Director |
Same day |
Director. |
Penalty and Compensation in case of Delay, Denial or Deficiency in Service |
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Default |
Amount |
Person |
||
Failure in providing public Service |
Rs.50/- each day or Rs.2500/- whichever is less |
Designated Officer |
||
Delay in providing public Service |
Rs.50/- each day or Rs.2500/- whichever is less |
Designated Officer |
||
Deficiency in public service provided |
Rs.500/- |
Designated Officer |
||
Non-Compliance of Order |
Not less than Rs.1000/- maximum Rs.5000/- |
Designated Officer |
||
Failed to decide Appeal with in time limit |
Not less than Rs.1000/- maximum Rs.5000/- |
Appellate Authority |
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Compensation maximum- 60% of Penalty imposed under Section 14 |
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