Services Notified under the Goa (Right of Citizens to Time-bound Delivery of Public Services) Act, 2013 (Goa Act 19 of 2013)

Department of Non-Conventional Sources of Energy

Sr. No.

Name of the Service

Designated Officer

Time Schedule

Appellate Officer

1

Releasing of subsidy under Fuel Efficient Pressure Cooker under IREP

Member Secretary

Thirty days

Director of Science and Technology.

2

Release of subsidy under various other schemes

Member Secretary

Thirty days

Director of Science and Technology.

Penalty and Compensation in case of Delay, Denial or Deficiency in Service

Default 

Amount 

Person

Failure  in providing public Service

Rs.50/- each day or Rs.2500/- whichever is less

Designated Officer

Delay in providing public Service

Rs.50/- each day or Rs.2500/- whichever is less

Designated Officer

Deficiency in public service provided

Rs.500/-

Designated Officer

Non-Compliance of Order

Not less than Rs.1000/- maximum Rs.5000/-

Designated Officer

Failed to decide Appeal with in time limit

Not less than Rs.1000/- maximum Rs.5000/-

Appellate Authority

Compensation  maximum-  60% of Penalty imposed   under Section 14