Sr. No.

Name of the Central Act in which Rules/ Notifications  are framed/ issued 

Name of the Rules

1

Apprentices Act, 1961 (Central Act 52 of 1961)

Rules to be made by  the Central Government

Services Notified under the Goa (Right of Citizens to Time-bound Delivery of Public Services) Act, 2013 (Goa Act 19 of 2013)

Department of Craftsmen Training

Sr. No.

Name of the Service

Designated Officer

Time Schedule

Appellate Officer

1

Refund of caution money

Principal

Seven days

Director of Craftsmen Training.

2

Issue of bonafide certificate to outgoing trainees after completion of training

Principal

Seven days

Director of Craftsmen Training.

3

Return of all original certificates submitted by the trainees at the time of availing admissions

Principal

Fifteen days from the date of admission

Director of Craftsmen Training.

4

Issue of identity cards for the trainees

Principal

Forty Five days from the date of admission

Director of Craftsmen Training.

5

BPL   Scholarships

Forwarding application to the Directorate

Principal

Fifteen days

Director of Craftsmen Training.

Disposal of application

Asstt. Director (Training)

Fifteen days

Director of Craftsmen Training.

6

Merit Scholarships

Forwarding application to the Directorate

Principal

Fifteen days from the date of publication of merit list

Director of Craftsmen Training.

Forwarding application to Government

Asstt. Director (Training)

Fifteen days

Director of Craftsmen Training.

7

Authentication of certificates

Assistant Controller of Examination

Seven days

Director of Craftsmen Training

8

Valuation of examination answer papers

Assistant Controller of Examination

Forty five days

Director of Craftsmen Training.

9

Verification of certificates

Assistant Controller of Examination

Fifteen days

Director of Craftsmen Training.

10

Correction of Provisional National Trade certificates

Assistant Controller of Examination

Fifteen days

Director of Craftsmen Training.

Penalty and Compensation in case of Delay, Denial or Deficiency in Service

Default 

Amount 

Person

Failure  in providing public Service

Rs.50/- each day or Rs.2500/- whichever is less

Designated Officer

Delay in providing public Service

Rs.50/- each day or Rs.2500/- whichever is less

Designated Officer

Deficiency in public service provided

Rs.500/-

Designated Officer

Non-Compliance of Order

Not less than Rs.1000/- maximum Rs.5000/-

Designated Officer

Failed to decide Appeal with in time limit

Not less than Rs.1000/- maximum Rs.5000/-

Appellate Authority

Compensation  maximum-  60% of Penalty imposed   under Section 14