Sr. No. |
Name of Acts |
Name of rules |
1 |
The Goa Tourist Places (Protection and maintenance) Act, 2001 (56 of 2001) (Amended up to 2019) |
1. The Goa, Tourist Places (Protection and Maintenance) Appeal Rules, 2001
2. The Goa Tourist Places (Protection and Maintenance) (Boat Rides/ Parasailing and Water sports activities) Rules, 2005 |
2 |
The Goa , Daman and Diu Registration of Tourist Trade Act, 1982 (Act No. 10 of 1982) (Amended up to 2021) |
The Goa,Daman and Diu Registration of Tourist Trade Rules,1985 (Amended up to 2009) |
Services Notified under the Goa (Right of Citizens to Time-bound Delivery of Public Services) Act, 2013 (Goa Act 19 of 2013) |
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Department of Tourism |
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Sr. No. |
Name of the Service |
Designated Officer |
Time Schedule |
Appellate Officer |
1 |
Registration of Dealers (Sec. 3) |
Deputy Director |
Three days |
Director. |
2 |
Registration of Hotels (Sec. 7) |
Deputy Director |
Thirty days |
Director. |
3 |
Classification of Hotels (Sec. 11) |
Deputy Director |
Same day |
Director. |
4 |
Licensing of Beach shacks (Sec. 13 A) |
Deputy Director |
Ten days |
Director. |
5 |
Licenses for Deck Beds, Umbrellas and chairs (Sec. 13B) |
Deputy Director |
Ten days |
Director. |
6 |
Registration for Travel Agent (Sec. 14) |
Deputy Director |
Three days |
Director. |
7 |
Registration of Tour operators, water sports and adventure Sports operators, etc. (Sec. 19A) |
Deputy Director |
Three days |
Director. |
8 |
Renewal of certificate of registration (Sec. 19 – C) |
Deputy Director |
Same day |
Director. |
9 |
Duplicate Certificate (Sec. 33) |
Deputy Director |
Same day |
Director. |
10 |
Classification of Travel Agents (Rule – 9) |
Deputy Director |
Same day |
Director. |
11 |
Reservation and allotment of mooring sites (Rule 13) |
Deputy Director |
Three days |
Director. |
12 |
Registration of persons carrying on business of plying boats, etc. (Rule 14) |
Deputy Director |
Same day |
Director. |
Penalty and Compensation in case of Delay, Denial or Deficiency in Service |
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Default |
Amount |
Person |
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Failure in providing public Service |
Rs.50/- each day or Rs.2500/- whichever is less |
Designated Officer |
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Delay in providing public Service |
Rs.50/- each day or Rs.2500/- whichever is less |
Designated Officer |
||
Deficiency in public service provided |
Rs.500/- |
Designated Officer |
||
Non-Compliance of Order |
Not less than Rs.1000/- maximum Rs.5000/- |
Designated Officer |
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Failed to decide Appeal with in time limit |
Not less than Rs.1000/- maximum Rs.5000/- |
Appellate Authority |
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Compensation maximum- 60% of Penalty imposed under Section 14 |
Every effort has been made to avoid any mistake or omission. This publication is on the condition and understanding that neither the publisher, the Editors or the composer would be liable in any manner to any person by reason of any mistake
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