Sr. No. |
Name of the Central Act in which Rules/ Notifications are framed/ issued |
Name of the Rules |
1 |
Right of Children to Free and Compulsory Education Act 2009 (Central Act 35 of 2009) |
The Goa Right of Children to Free and Compulsory Education Rules, 2012 (Amended up to 2017) |
Services Notified under the Goa (Right of Citizens to Time-bound Delivery of Public Services) Act, 2013 (Goa Act 19 of 2013) |
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Department of Education, Art & Culture Directorate of Art & Culture |
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Sr. No. |
Name of the Service |
Designated Officer |
Time Schedule |
Appellate Officer |
1 |
Convey the decision of approval/rejection |
Assistant Cultural Officer |
Sixty days from the last day of application |
Director of Art and Culture. |
If approved – (a) Issue sanction Order |
Assistant Cultural Officer |
Five days |
Director of Art and Culture. |
|
(b) Release of fund to the Bank |
Assistant Cultural Officer |
Fifteen days from the date of sanction |
Director of Art and Culture. |
|
College of Architecture |
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1 |
Issue of Provisional Passing Certificate |
Submission of the list of the students who have any dues to the Academic Section |
Incharge of a Respective Section |
Two days prior to declaration of results |
Issue of Provisional Passing Certificate of the students who do not have any dues of the college |
Head Clerk |
On the day of the receipt of the Provisional Certificate from the University |
||
2 |
Refund of Caution Money |
Submission of the list of the students who have any dues to the Accounts Section |
Incharge of a Respective Section |
Two days prior to declaration of results |
Refund of Caution Money by E.C.S. in the student account |
Assistant Accounts Officer |
Thirty days from the declaration of results |
||
3 |
Duplicate certificates/Mark sheets |
Within 5 years |
In charge of Examination |
Ten days |
Beyond 5 years |
In charge of Examination |
Thirty days |
||
4 |
Verification of marks
|
In charge of Examination |
Ten days |
Principal. |
5 |
Revaluation and declaration of results |
In charge of Examination |
Forty Five days |
Principal. |
Education (School Education -Directorate of Education). |
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1 |
School Leaving Certificate. |
Head Master. |
Seven days. |
Dy. Director of Education. |
2 |
Registration of coaching classes. |
Dy. Director of Education. |
Forty five days. |
Director of Education. |
3 |
Renewal of registration of coaching classes. |
Dy. Director of Education. |
Fifteen days. |
Director of Education. |
4 |
Permission to open a school. |
Director of Education. |
Forty five days. |
Secretary (Education).
|
5 |
Recognition of a school. |
Director of Education. |
Forty five days. |
Secretary (Education). |
Education (Goa Board of Secondary and Higher Secondary Education). |
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1 |
Re-evaluation of answer scripts. |
Assistant Secretary. |
Twenty two working days |
Secretary, Goa Board of Secondary and Higher Secondary Education. |
2 |
Verification of answer scripts. |
Assistant Secretary. |
Thirty working days |
Secretary, Goa Board of Secondary and Higher Secondary Education. |
3 |
Issue of a photo copy of the answer scripts. |
Assistant Secretary. |
Thirty five working days. |
Secretary, Goa Board of Secondary and Higher Secondary Education. |
4 |
Issue of a duplicate Marks List. |
Assistant Secretary. |
Seven working days. |
Secretary, Goa Board of Secondary and Higher Secondary Education. |
5 |
Issue of a duplicate Marks List (Tatkal). |
Assistant Secretary. |
Same day. *Tatka facility is not available from March to June |
Secretary, Goa Board of Secondary and Higher Secondary Education. |
6 |
Issue of the Passing Certificate. |
Assistant Secretary. |
Seven working days. |
Secretary, Goa Board of Secondary and Higher Secondary Education. |
7 |
Issue of Migration Certificate. |
Assistant Secretary. |
Six to eight working days. |
Secretary, Goa Board of Secondary and Higher Secondary Education. |
8 |
Issue of Migration Certificate (Tatkal). |
Assistant Secretary. |
Same day. Tatkal facility is extended depending upon the availability of the Secretary of the Board |
Secretary, Goa Board of Secondary and Higher Secondary Education. |
9 |
Verification of Mark Sheets. |
Assistant Secretary. |
Eight-Ten days. |
Secretary, Goa Board of Secondary and Higher Secondary Education. |
10 |
Transcripts. |
Assistant Secretary. |
Seven-eight working days |
Secretary, Goa Board of Secondary and Higher Secondary Education |
11 |
Rectification. |
Assistant Secretary. |
Seven-eight working days |
Secretary, Goa Board of Secondary and Higher Secondary Education. |
12 |
Recognition of subject. |
Joint Secretary. |
By 30th September. |
Secretary, Goa Board of Secondary and Higher Secondary Education.
|
13 |
Renewal of Recognition. |
Joint Secretary. |
By 30th September. |
Secretary, Goa Board of Secondary and Higher Secondary Education. |
14 |
Additional subject recognition. |
Joint Secretary. |
By 30th September. |
Secretary, Goa Board of Secondary and Higher Secondary Education. |
15 |
Change of school name and management. |
Joint Secretary. |
By 30th Sept. |
Secretary, Goa Board of Secondary and Higher Secondary Education. |
Education (Higher Education) |
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1
|
Authentication. |
Under Secretary (Higher Education). |
Fifteen working days. |
Director of Technical Education (DTE)/Ex- Officio Joint Secretary. |
Education (Technical Education) |
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1 |
Authentication. |
Asst. Secretary (Curriculum Development Cell) |
Fifteen working days. |
Chairman of the Board of Technical Education & Director of Technical Education. |
2 |
Issue of Mark sheets. |
Systems Analylist. |
Forty five working days from the date of declaration of results.
|
Chairman of the Board of Technical Education & Director of Technical Education.
|
3 |
Issue of Diploma. |
Secretary, Board of Technical Education. |
Within three months after the completion of a six months period from the date of declaration of result. |
Chairman of the Board of Technical Education & Director of Technical Education. |
4 |
Issue of Migration and Provisional Passing Certificate. |
Secretary Board of Technical Education. |
Fifteen working days. |
Chairman of the Board of Technical Education & Director of Technical Education. |
5 |
Issue of duplicate documents. |
Secretary Board of Technical Education. |
Fifteen working days after receipt of application fees. |
Chairman of the Board of Technical Education & Director of Technical Education. |
6 |
Verification of documents such as Diploma Certificates, Mark sheets. |
Asst. Secretary (C.D.C) |
Fifteen working days. |
Chairman of the Board of Technical Education & Director of Technical Education. |
7 |
Verification of Marks.
|
Asst. Secretary (Post Exam). |
Fifteen working days, from the last date for receipt of such applications. |
Chairman of the Board of Technical Education & Director of Technical Education. |
8
|
Issue of Photocopies/verification in presence of answer books. |
Asst. Secretary (Post Exam) |
Fifteen working days, from the last date for receipt of such applications. |
Chairman of the Board of Technical Education & Director of Technical Education. |
9 |
Revaluation of answer books. |
Asst. Secretary. (Post Exam) |
Twenty five working days, from the last date for receipt of such applications. |
Chairman of the Board of Technical Education & Director of Technical Education. |
10 |
Declaration of Board results on the website. |
Systems Analyst. |
Within one day of declaration of results. |
Chairman of the Board of Technical Education & Director of Technical Education. |
11 |
Issue of Eligibility Certificate. |
Asst. Secretary. (Pre- Exam) |
Five days from receipt of Equivalency certificate from the Goa Board of Secondary and Higher Secondary Education. |
Chairman of the Board of Technical Education & Director of Technical Education. |
Penalty and Compensation in case of Delay, Denial or Deficiency in Service |
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Default |
Amount |
Person |
||
Failure in providing public Service |
Rs.50/- each day or Rs.2500/- whichever is less |
Designated Officer |
||
Delay in providing public Service |
Rs.50/- each day or Rs.2500/- whichever is less |
Designated Officer |
||
Deficiency in public service provided |
Rs.500/- |
Designated Officer |
||
Non-Compliance of Order |
Not less than Rs.1000/- maximum Rs.5000/- |
Designated Officer |
||
Failed to decide Appeal with in time limit |
Not less than Rs.1000/- maximum Rs.5000/- |
Appellate Authority |
||
Compensation maximum- 60% of Penalty imposed under Section 14 |
Every effort has been made to avoid any mistake or omission. This publication is on the condition and understanding that neither the publisher, the Editors or the composer would be liable in any manner to any person by reason of any mistake
Narayani Publications
H.No.469/1, Doxirwaddo,
Assagao – Bardez Goa .
403-507
Telephone : 91 832 2268101
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Email: npublications.goa@gmail.com